Terms and Conditions

These terms and conditions apply to all agreements for the purchase and rental of SmartSenso's products and services.

By entering into an agreement with SmartSenso, you accept these terms and agree to abide by them in connection with the use of our products and services. Please note that these terms are standard terms and separate agreements may be made with individual customers as needed.

SmartSenso offers a range of intelligent sensor solutions for various purposes, including waste management, temperature monitoring, water damage prevention, air quality measurement and much more. Our solutions are designed to give you precise insight and control over your systems.

All prices are in Danish kroner and exclude VAT. Payment is made monthly in advance for subscription services.

For larger customers and special solutions, special pricing terms can be agreed. Contact our sales department to learn more about the possibilities for customized pricing agreements that suit your specific needs and scope.

Our subscription model gives you maximum flexibility and security. You only pay for the sensors you need and can easily scale up or down as needed. For larger customers, individual agreements can be made with special terms that deviate from these standard terms.

For customers with special needs or larger installations, we offer the opportunity to enter into tailored agreements that may include:

• Customized notice periods
• Special pricing models based on volume
• Dedicated support agreements
• Custom-developed solutions and integrations

Contact our sales department to learn more about the possibilities for a customized agreement that suits your specific needs.

Support and service are included in the subscription and include:

For customers with special support needs, we can offer extended support agreements that may include:

• Dedicated support contact
• Guaranteed response times
• Regular status meetings
• Customized reports and analytics

SmartSenso provides a 2-year warranty on all hardware components. We are responsible for ensuring that the equipment functions as described and that data is processed securely.

We cannot be held liable for any indirect or consequential loss arising from the use of our products. Our total liability is limited to the amount you paid for the product.

For customers with special needs, extended warranty terms can be agreed upon, which may include:

• Extended warranty period
• Guaranteed replacement time
• Extended damage coverage

If you continue to use our services after changes have taken effect, this will be considered your acceptance of the modified terms.

SmartSenso offers the opportunity to enter into separate agreements with customers who have specific needs or wishes that deviate from our standard terms.

Contact our sales department to discuss the possibilities for a tailor-made agreement that suits your specific needs and wishes. We are flexible and open to finding the solution that creates the most value for you.