Privacy Policy

Protecting your personal data is important to us.

Protection of your personal data

Applicable to all users

1. data Controller

SmartSenso is the data controller for the processing of the personal data that we have received about you.

As a data controller, we are focused on protecting your personal data and ensuring that we comply with applicable data protection legislation. We take your privacy seriously and implement comprehensive security measures to protect your information.

SmartSenso is responsible for the processing of personal data collected through our website, products and services. We ensure that your personal data is processed in accordance with applicable data protection legislation, including the EU General Data Protection Regulation (GDPR).

2. What data do we collect?

We collect the following personal data:

Name and contact information

Used to identify you and communicate with you

Email

Used for communication, notifications and support

Phone number

Used for quick contact and SMS notifications

company details

Used for billing and customer management

In addition to the above, we may also collect technical data such as IP addresses, browser information and device information when you visit our website or use our platform. This information is used to ensure optimal functionality and security.

3. Purpose of data processing

We process your personal data for the following purposes:

Purpose of data processing

  • Delivery of our sensor solutions and services
  • Customer service and support
  • Invoicing and bookkeeping
  • Product improvement and development
  • Marketing and communication
  • Compliance with legal obligations

We only process your personal data when we have a lawful basis to do so. The lawful basis may be:

  • Fulfillment of a contract with you
  • Compliance with a legal obligation
  • Our legitimate interests (as long as these do not override your rights)
  • Your consent

4. Your rights

You have the following rights in relation to our processing of your personal data:

Right to insight

You can gain insight into what data we process about you at any time.

Right to rectification

You have the right to have incorrect information about you corrected.

Right to delete

You have the right to have your data deleted under certain circumstances.

Right to restriction

You can have the processing of your data restricted.

Right to objection

You can object to our processing of your data.

If you wish to exercise any of your rights, you can contact us using the contact details provided in Section 5. We will respond to your request as soon as possible and at the latest within one month. This period may be extended by a further two months if necessary, taking into account the complexity and number of requests.

5. Contact

If you have any questions about our processing of your personal data, you are always welcome to contact us at:

You also have the option to complain to the Danish Data Protection Agency if you believe that we are not processing your personal data in accordance with personal data legislation.

6. Data protection

We take data protection very seriously and have implemented extensive technical and organizational measures to protect your personal data.

Safety measures

  • Encryption of data both in transmission and at rest
  • Regular security audits and penetration tests
  • Access control and authentication
  • Ongoing training of employees in data protection

We only retain your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as long as required by law. When your personal data is no longer needed, we securely delete or anonymize it.

Do you have questions about our privacy policy?

We take the protection of your data seriously and are ready to answer your questions.